PRIVACY POLICY

Last modified: September 2nd 2016

INTRODUCTION 

Counseling Online California ("Company" or "We") respect your privacy and are committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you visit the website www.californiaonlinecounseling.com (our "Website") and our practices for collecting, using, maintaining, protecting and disclosing that information. This policy applies to information we collect: (a) on this Website; (b) in e-mail, text and other electronic messages between you and this Website; and (c) through mobile and desktop applications you download from this Website, which provide dedicated non-browser-based interaction between you and this Website.  It does not apply to information collected by:  (a) us offline or through any other means, including on any other website operated by Company or any third party; or (b) any third party, including through any application or content (including advertising) that may link to or be accessible from or on the Website.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

COLLECTION OF YOUR PERSONAL INFORMATION

We collect several types of information from and about users of our Website, including information: (a) by which you may be personally identified, such as name, postal address, e-mail address, telephone number, or any other identifier by which you may be contacted online or offline ("personal information");  and/or (b) about your internet connection, the equipment you use to access our Website and usage details. We collect this information: (a) directly from you when you provide it to us; and (b) automatically as you navigate through the site.  Information collected automatically may include usage details, IP addresses and information collected through cookies.  The information we collect on or through our Website may include: (a) information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Website, subscribing to our service, posting material or requesting further services. We may also ask you for information when you report a problem with our Website; (b) records and copies of your correspondence (including e-mail addresses), if you contact us; (c) your responses to surveys that we might ask you to complete for research purposes; (d) details of transactions you carry out through our Website and of the fulfillment of your orders (i.e. you may be required to provide financial information before placing an order through our Website); (e) your search queries on the Website; and (f) your responses on the forms found on the website.

We encourage you to review the privacy statements of websites you choose to link from the Website so that you can understand how those websites collect, use and share your information.  We are not responsible for the privacy statements or other content on websites outside of the Website

USE OF YOUR PERSONAL INFORMATION

We use information that we collect about you or that you provide to us, including any personal information: (a) to present our Website and its contents to you; (b) to provide you with information, products or services that you request from us; (c) to fulfill any other purpose for which you provide it; (c) to provide you with notices about your account/subscription, including expiration and renewal notices; (d) to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection; (e) to notify you about changes to our Website or any products or services we offer or provide though it;  (f) to allow you to participate in interactive features on our Website; and (g) in any other way we may describe when you provide the information or (h) for any other purpose with your consent.

DISCLOSURE OF YOUR PERSONAL INFORMATION

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.  We may disclose personal information that we collect or you provide as described in this privacy policy: (a) to our subsidiaries and affiliates; (b) to contractors, service providers and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them; (c) to fulfill the purpose for which you provide it; and (d) for any other purpose disclosed by us when you provide the information; or (e) with your consent.  We may also disclose your personal information: (a) to comply with any court order, law or legal process, including to respond to any government or regulatory request; (b) to enforce or apply our terms of use and other agreements, including for billing and collection purposes; and (c) if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Company, our customers or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

SECURITY OF YOUR PERSONAL INFORMATION

Any payment transactions will be encrypted using SSL technology.  The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Website like message boards. The information you share in public areas may be viewed by any user of the Website.  Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

CHANGES TO OUR PRIVACY POLICY

It is our policy to post any changes we make to our privacy policy on this page with a notice that the privacy policy has been updated on the Website home page. If we make material changes to how we treat our users' personal information, we will notify you through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for periodically visiting our Website and this privacy policy to check for any changes.

CONTACT INFORMATION

To ask questions or comment about this privacy policy and our privacy practices, contact us at: teje@onlinecaliforniacounseling.com